Thank you for your understanding, help, and commitment to customer service. You have a good program and good customer service. This is a great program, and I have already recommended it to my son. I am looking at additional video editing software and will probably select one of yours. I really appreciate you fixing my mistake and upgrading me to the proper program. I want to thank you for your great support along with an outstanding program. ![]() Yeeeeeeaaaaaaaaaaaaa!!!!!! You guys ROCK!! Thanks. I appreciate all your time, effort and kindness to resolve this. I'm a loyal customer and will continue to use and promote your product. THANK YOU for the PRO upgrade and the quick response on my computer problem. Once again your customer service is second to none. THANK YOU! You have renewed my faith in the internet. I am sorry for any confusion in the first place, and I appreciate your good business practice and gesture. Thank you very much for your time and effort, excellent customer service.Ī great product and great support. Thank you.Īll good now I really do appreciate your help from the other side of the world. I had no problem copying the movie and it played just beautifully. Whenever I have a problem you have the solution. You have always had great customer service over the years! Thanks for providing such a fast and great service. Thank you, both programs now up and running. You have "the Best #1" Help Center: courteous, eager to assist, rapid response time, never treat any question as mundane or ridiculous, and are very patient. BTW if you would like a reference for the Internet to advise that your product works well with ALL Windows – let me know the format & it's done. Your quick responses & updates were fabulous. It has been great & yes all is working well now. I hope your engineers keep up the good work!īTW, I think the 1Click DVD Copy Pro is pretty awesome. You've got a great product and that's why I've used both versions for so many years. Thank you, great customer service as always. ))) Very happy with your customer support as well. Sorry I had to keep bugging you but I'm happy to say "it's fixed!!" Thank you for your support and responding so quickly to my e-mails.īy the way, I've compared your software suite to others, and in my opinion your software is second to none. I want to thank you for helping me out, I really appreciate it. Thanks very much for this extremely high level of customer service. Now that is what I call customer service. Your program helps immeasurably when it's working right. I know you took your time to do it and I appreciate that because I'm converting DVD's of my mother's memories of 81 years of life. THIS is why I love to get your products.IF they are buggy, at any time, your technical support is quick to reply and help. Speed of service and quality thereof outstanding. Just a quick thank-you note from a pleased customer. Your programmers came up with a great product and stuck to it. It is updated regularly without changing the interface or adding things most of us don't need. It works and I don't have to put my Rocket Scientist persona to the test.Ģ. There are two things I admire most about it:ġ. I have been using 1 Click DVD Copy Pro for years. While it may seem like a simple thing for you, the customer service you gave me was terrific and I truly appreciate how my issue was resolved. Thank you very much for helping me with this. Thanks Karen, You represent a great company! You have my appreciation and respect for that! You and Eliot are among the very few support people who actually read and understand questions and have the knowledge to thoroughly answer them. Thank you so much! I will purchase the update today You are lifesavers, thank you so much for the assistance, you did an excellent job of customer service. YOU ENSURED ME BEING A CUSTOMERįOR LIVE NOT THAT I HAVEN'T ALREADY BEEN. This is why I use your products, super customer service! I would recommend your product to anyone who ![]() My "hiccups" had such a satisfactory outcome. You are such a delight to do business with! I only wish all To work just fine Thank you for the advice and for also swapping the product Oppprtunity to reinstall windows 10 and install as you suggested To thank you for all you kind help in getting me the correct 1click DVDĬonverter program installed on my windows 10 computer. The DVDconverter software has been almost unbelievably You very much for taking care of this issue so quickly. 20 Years of Testimonials - Real and Unedited
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